About Member Registration Benefits

From July 31, 2026, we will upgrade our services as follows:

  1. Within 3 days after your order is shipped, you will receive points equivalent to 10% of your purchase amount (tax included) (1 point = 1 JPY).
  2. Points have no expiration date (No change from the previous system).
  3. Points are earned on every purchase and can be used for future purchases in increments of 1 JPY.
  4. You can check your point balance at any time by logging into your My Page.
>> How to Register as a Member
(Click to expand)

STEP 1

[Go to the Login / Registration Screen]

📱 For Smartphone Users:

・Registration Method 1
Go to the registration screen from "Login" in the menu.

・Registration Method 2
Tap the icon that says "Earn points / Login・Register" at the bottom right of the screen to proceed to the registration screen.

How to Register


💻 For PC Users:

・Registration Method 1
Go to the registration screen by clicking the "Login icon" in the top right corner of the homepage.

・Registration Method 2
Click the icon that says "Earn points / Login・Register" at the bottom right of the screen to proceed to the registration screen.

PC Registration Steps

▼ The following steps are the same for both Smartphone and PC ▼

STEP 2

[Enter your email address]

・Enter the email address you wish to register in the input field labeled "Send email" (the area with the orange outline).
・Click the brown right-arrow icon displayed in the same field.

*By checking the "Receive special offers by email" box, you can subscribe to our newsletter at the same time.
Click here for details about subscribing to our newsletter >>

Enter Email Address

STEP 3

[Enter the 6-digit code]

A 6-digit login code will be sent to the email address you entered in STEP 2.
Once the screen switches to the code input page, please enter the 6-digit number sent to your email.

Enter Verification Code

STEP 4

[Register your member information]

Please register your member information (such as your address) using one of the following methods.

Member Information Registration


🟢 Method 1: Registering while shopping

Proceed to shop by clicking "Welcome, would you like to start shopping? Shop Now" and enter your address on the checkout screen.
*If your "Shipping Address" and "Billing Address" are the same, you only need to fill in the "Shipping Address". If they are different, please provide both.

Enter Address at Checkout


🟢 Method 2: Registering your profile in advance

You can register your name and address in advance from the "Orders / Profile" screen.

Register Address in Profile

>> How to Use Membership Reward Points
(Click to expand)

STEP 1

[Click the Point Usage Icon]

Click the point icon displayed at the bottom right of the screen.

Click the Icon

STEP 2

[Click "Use Points"]

Select "Use Points" from the menu that opens.

Click Use Points

STEP 3

[Enter the amount of points you want to use]

1 point = 1 JPY. You can freely decide the number of points to use in increments of 1 JPY.

Enter Point Amount

STEP 4

[Confirm the points to be applied]

Make sure the entered point amount is correct and apply it.

Confirm Points

STEP 5

[Verify that the points have been applied at checkout]

Proceed to the checkout screen and verify that the point amount has been correctly deducted from the total before making your payment.

Verify Point Deduction

>> Regarding the 2nd and Subsequent Logins
(Click to expand)

We will send a 6-digit login code to your registered email address.
Please enter the code you received to log in.

If you experience any trouble logging in, please contact us at the email address below.

[Email] info@cuddly-onlineshop.com

How to Login After Registration


If you have any questions about the benefits, or if you experience issues such as:
・Trouble registering as a member
・Not receiving emails despite subscribing to the newsletter
・Not receiving discount coupons despite being a registered member
Please feel free to contact us at the email address below.

[Email] info@cuddly-onlineshop.com

We apologize for any inconvenience caused by the changes to the reward system.
We are committed to continuously improving our services and appreciate your understanding and support.